The GoGet.My platform provides a means to enable an individual or persons (“posters”) who seek delivery to certain destinations and real time fulfilment of an errand or errands at a specific location to be matched with persons with capacity and ability to fulfil these tasks ("GoGetters"). The GoGet.My platform also offers information and a method to connect GoGetters and posters with each other but does not provide delivery services or acts in any manner as a delivery carrier. That being the case, the GoGet.My platform allows for posters and GoGetters to switch roles from time to time during the fulfillment of a task or tasks.
The services as mentioned above shall collectively be defined as the "services". These terms and conditions shall govern your use of and participation as poster or GoGetter in the GoGet.My platform.
GoGet.my is a app/web based communications platform that operates as an online marketplace for errands and deliveries. This is done by connecting potential clients (Posters) with people (GoGetters) who can accomplish one of four categorized tasks as listed out.
GoGet.my does not undertake these jobs nor does it employ individuals to complete jobs. Additionally Goget.my does not supervise, direct or control the jobs a GoGetter accepts to which the GoGetter and Poster acknowledges.
Users of GoGet.my are subject to an extensive vetting process when they register to be a GoGetter and during their use of the GoGet.my platform including but not limited to a verification of identity and a comprehensive criminal background check. Those seeking to register to be a GoGetter hereby consent to GoGet.my conducting these background checks as often as necessary in compliance with Malaysia’s state and federal laws. Once verified, aspiring GoGetters must attend a training session and complete a multiple choice test to validate their understanding of what is taught and to ensure their English competency skills are acceptable.
By using GoGet.my app and website you acknowledge that a contract is formed when you agree the terms of a job with another user. As a Poster you acknowledge that you offer an agreed financial sum as payment to the GoGetter for a job that you have assigned which may include reimbursement for costs taken-on by the GoGetter. As a GoGetter you acknowledge that you will comply strictly with the Poster’s instructions in exchange for payment that you have agreed to, understanding that you will have to assume responsibility of your own costs and utilize your own method of transport in pursuit of completing the job.
Payment for jobs can be done through cash on-hand or through the payment service provider (as defined below). Both parties agree to notify GoGet.my of any disputes arising from the job at least (30) days before initiating any proceedings or action against the other party, utilizing GoGet.my as an intermediary and mediator to resolve aforementioned disputes.
Users of GoGet.my may not in any way utilize the online platform for any activity that:
GoGet.my reserves the right to terminate or suspend your right to use the online platform in the event we believe that you have breached this Agreement by providing you with a written or email notice of such breach/termination/suspension that will be effective immediately upon delivery. If your right to use GoGet.my is terminated or suspended, this agreement will remain enforceable against you. You may terminate this agreement at any time by ceasing all use of the GoGet.my platform. All sections which by their nature should survive the expiration or termination of this agreement shall continue in full force and effect subsequent to and notwithstanding the expiration or termination of this agreement.
Users of the GoGet.my platform acknowledge that GoGet.my is not party to any contracts for the jobs completed. Payment for the jobs is made directly from the Poster to the GoGetter and not by GoGet.my
By using GoGet.my you will be required to provide your bank account details and credit/debit card to GoGet.my and to the Payment Service Provider utilized by GoGet.my. Posters will be responsible for paying the invoice of each job which may include:
By agreeing to use GoGet.my and not utilizing cash-on hand payment, you agree to make online payments through GoGet.my’s payment service provider Braintree and thereby agree to their terms of service. Braintree's Acceptable Use Policy
1.1 This constitutes a legal agreement between you and Eternal Meteor Sdn. Bhd., governing your access to and use of our Services as a paying customer.
2.1 We may amend the Payment Terms from time to time in our sole discretion without notice or liability to you. It is your responsibility to review these Payment Terms periodically. By continuing to use the Services following such amendments to the Payment Terms, you agree to be bound by such amendments. If you do not agree to the Payment Terms, now or at any time, please do not use the Site, Applications, Subscription Plans, or any of the Paid Services.
From time to time we may offer incentives for our GoGetters. GoGet.my has full rights to determine the incentives as and when and may change them at any point in time. GoGet.my can deem any sort of misinformation procided, abuse or misuse of the platform; if so, GoGet.my has full rights to suspend and take actions against the GoGetter or Poster. If the GoGetter has received any complaints, strikes, or reports that go against standard policy as stipulated in the verification session, GoGet.my reserves the right to not provide the incentive. Upon any dispute on the incentive between GoGet.my and GoGetter, GoGet has the final decision on whether the GoGetter qualifies for the incentive.
4.3 Fair usage:
5.1 We may increase the commission payable at any point in time. If you continue to use GoGet.my, you shall be deemed to have accepted the new cost for that renewal term and any subsequent renewal terms.
6.1 We make every effort to ensure that our Services are always available, but we cannot guarantee that Services will not be uninterrupted. We will not be liable to you if for any reason our Services are unavailable at any time or for any period.
6.2 You are responsible for making all arrangements necessary for you to have access to our Services. You are also responsible for ensuring that all persons who access our Services through your internet connection are aware of these Payment Terms and other applicable terms and conditions, and that they comply with them.