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Type: Hourly GigPosted 15 days ago
KENNY HILLS HOSPITALITY GROUP
Waiter Or Server
RM312/hour
Putrajaya, Selangor
Shifts from Fri 25 Nov - Mon 12 Dec

Job Description

Perform day to day pre-opening and closing activities as per checklist provided. 7. Well versed in food, beverage and pastry menu. 8. Service Performance: a) Provide an immediate warm and friendly greeting with a smile. © Kenny Hills Bakers XXXX b) Takes first time customer on a tour of the menu highlighting best sellers, specials and personal favourites. c) Repeats order back to each Customer as order is received. Once orders are taken, to repeat the full and final order maintaining the attention of guests to ensure order is correct for the whole table. d) Ring in drink and/or food order immediately through the POS system. e) Ensure appropriate plate ware, cutleries and condiments are pre-dropped on the table before food and drinks arrive. f) Deliver drinks and food by mentioning the name of the item to the respective guest before laying it down on table in a quiet manner (no dropping of plate onto table) g) Provide quality check back specifically mentioning name of items after initial drink and every course within 3 minutes. h) Notify Manager of any food or drink issues and follow up with manager to ensure corrective measures are taken in a timely fashion. i) Maintain attentive service during the meal. Lookout for add on orders, cleanliness and comfortability of table ie table not shaking, not cluttered, comfortable ambiance. j) After main course is finished to follow up by clearing of plates and recommending dessert, coffee. k) Present check promptly when requested by guest. Process payment within 5 minutes (never demand, ask or assume small change as tips), thank guest and invite them back.


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