Key Responsibilities

● Lead the daily operations of the store and ensure smooth opening and closing procedures.

● Supervise and coach Retail Assistants to deliver exceptional customer service.

● Drive sales performance and achieve monthly sales targets.

● Ensure the store is well presented, clean and fully stocked.

● Manage inventory, stock replenishment and stock counts.

● Handle customer enquiries and resolve issues professionally.

● Prepare daily sales reports and cash reconciliation. ● Ensure company policies and operational procedures are followed.

● Share the stories behind Artiseni’s brands and products to create meaningful customer experiences. Requirements

● Minimum 2–3 years’ experience in retail, with at least 1 year in a supervisory role.

● Strong leadership and communication skills.

● Customer-focused with a positive attitude.

● Experience in fashion, lifestyle, gift or premium retail is an advantage.

● Comfortable using POS systems and basic Microsoft Office applications.

● Willing to work weekends, public holidays and retail operating hours.