Prepare and serve beverages (coffee, tea, frappes) and light-food items in accordance with the café’s recipes and standards.

Handle cash transactions, use POS system, reconcile takings at end of shift.

Ensure café area, barista station, dining area and equipment are clean, hygienic and safe (following food safety / hygiene regulation).

Maintain and replenish stock of food, beverage ingredients, packaging, and café consumables; monitor expiry dates and rotate stock.

Provide friendly, efficient customer service: greet customers, take orders, recommend items (upsell) and handle enquiries/complaints appropriately.

Support opening and/or closing of café: setup shifts, clean down, secure equipment and workstation.

Ensure compliance with standard operating procedures (SOPs) for drink preparation, food handling, equipment usage and safety.

Work with team members to meet daily sales targets, drive café performance and maintain product quality.