Key responsibilities

• Welcome customers, ask about their needs, and recommend suitable products or gifts.
• Learn each brand’s product range, pricing, and story so you can explain what makes each item special.
• Explain current promotions and their terms accurately.
• Work towards assigned sales targets by suggesting relevant add-ons and helping customers complete their purchases.
• Process sales using the POS system, issue receipts, and pack purchases neatly.
• Keep product displays clean, organised, and correctly priced. Replenish stock on the sales floor as needed.
• Flag low stock, damaged items, pricing discrepancies, and customer issues to the store supervisor.
• Assist with stock counts, promotional events, and store opening or closing duties when assigned.

Requirements

• Friendly, confident, and comfortable approaching customers.
• Able to communicate clearly in Bahasa Malaysia and English.
• Reliable, punctual, and attentive to detail when handling payments and stock.
• Available to work retail shifts, including weekends and public holidays.
• Previous retail, sales, or customer service experience is an advantage.