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Type: ContractPosted 11 days ago
GHL SYSTEMS BERHAD

GHL SYSTEMS BERHAD

Customer Service

RM2000 - RM2500/month
Subang Jaya, Selangor
Contract - 9 months - 40 hours/week

Job Description

1. Work with the customer care team to ensure proper customer service is being delivered. 2. Greet customers and merchants warmly and ascertain the problem or reason for calling. 3. To handle all enquiries from customers and merchants about e-invoice data collection via email, phone calls or WhatsApp, and provide appropriate feedback and alternatives within the time limits. 4. Provide accurate, valid and complete information by using the right methods or tools. 5. Assisting merchants with data entry in the systems, as well as supporting the Sales and Customer Care team in following up with merchants who have not yet provided their information. 6. Identify and assess customers' needs to achieve satisfaction. 7. Contribute to team effort by accomplishing related results as needed. 8. To work under the e-invoicing project by providing support and user guidance to the merchants. 9. Assist in any ad-hoc tasks as and when is assigned by the immediate superior.


Requirements

  • Gender: anyone
  • Age Requirement: 18 - 55 years old

Benefits

  • annual leave, conversion as permanent position for good performance

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