Job Description

Job Description - Handle customer service helpline, follow up with customers on after sales services if necessary. - Handle and investigate customers' complaints. - Handle laundry pick-up helpline, coordinate with the relevant parties for laundry delivery service. - Understand and identify customers' needs and requirements, propose relevant laundry service/products and close the sales. - Assist customers throughout payment process (if necessary), handle billing and invoice. - Perform data captures for all laundry pick-up orders & customer service assistance by day. - Receive, direct and relay telephone and email messages. - Manage and oversee inventory levels and replenishment planning. - Prepare and process order items for outlets. - Assist with the executions of all other operations related tasks assigned by the Management. - Undertake ad-hoc assignments as and when requires.

Requirements

• Gender: anyone
• Age Requirement: Any